Mater is currently seeking a dedicated Inpatient Billing Officer to join the Inpatient Billing Team. We have two opportunities available. One permanent position is a part time position (30 hours a week) and the other is Full-Time (38 hours a week) for a 12-month contract. Both located at Mater’s purpose-built corporate office in Newstead. 

In this role you will process patient accounts and payments efficiently and effectively to ensure optimal revenue generation 

Salary range: $43.31 - $47.72 (MCAS4) per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing 

• Accurate billing of patients, health funds and other third-party insurers according to relevant Health Fund Contracts to ensure maximum revenue is obtained. 
• Process accounts and assist with the resolution of account queries for patients and Health Funds. 
• Manage eclipse rejections and billing errors. 
• Manage requests and follow up of certification and other documentation required for health fund billing. 
• Follow up of outstanding debt. 
• Deliver exceptional customer service to internal and external clients at all times. 
• Support and backfill the theatre billing role

About you 

To be successful in your application, you will have: 

• Previous experience of working in a health-related environment, particularly in the area of health fund contracts, debt collection or patient billing. 
• Knowledge of or the ability to acquire knowledge of the terms and conditions of health fund contracts  
• Excellent telephone and face-to-face communication skills 
• Ability to have complex financial conversations with patients in a sensitive manner  
• Ability to work as a member of a multi-disciplinary team and also work unsupervised 
• High attention to detail and ability to meet deadlines

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues
• Access to gym, pool and end of trip facilities within our new purpose-built corporate office in Newstead

For further information specific to the position, please contact Kristen Smith, Manager Patient Billing, on 07 3163 8140.

Applications close on 22nd of September 2024. Please note, we will contact applications prior to the closing date, please do not hesitate to APPLY NOW! 

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies. 

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered. 

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.