About the role
Mater Private Bundaberg is seeking experienced Quality and Safety Associate to join the team on a permanent part time basis.

Mater is committed to creating an organisational culture that values safety, identifies system vulnerabilities, and clearly integrates risk, quality and safety functions and activities.

This position reports directly to the Hospital/Service Quality and Safety Manager of the related health service and is responsible for activities as delegated relating to Quality and Clinical Safety Management, and accreditation, across the hospital/service, which are essential to the licensing, service level agreements and contracts.

Salary: Commensurate with experience plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing
Reporting to the Hospital/ Service Quality and Safety Manager, your duties will include (but not limited to):

• Provide leadership and support to Hospital/Service Quality and Safety Manager and clinical department managers to implement quality and risk management systems and improve quality and safety outcomes;
• Provide leadership and support to Hospital/Service Quality and Safety Manager and department managers in incident and complaint investigation and coordinate actions to prevent recurrence;
• Support/ facilitate the implementation of innovation and systems improvement that eliminate/reduce patient harm;
• Work collaboratively with other clinicians to facilitate process improvement strategies that support patient safety and the achievement of quality and safety goals;
• Collect and analyse patient safety and clinical outcome data to evidence the effectiveness of the quality and safety system;
• Evaluate quality and safety outcome data to identify opportunities for continual improvement and make recommendation to relevant hospital committees;
• Support the Hospital/Service Quality and Safety Manager to improve the effectiveness of the quality system and monitor compliance with policies, the implementation of corrective and preventive actions and survey recommendations
• Work in collaboration with Hospital Executive to coordinate the implementation of recommendations arising from root cause analysis or other system or case review;
• Monitor literature and professional organisations for new or revised best practice related to quality and safety;
• Continuously evaluate and improve the hospital’s quality and safety program based on internal needs and external requirements and standards;
• Provide education / training related to quality and safety, incident investigation and management and the use of Incident reporting tools as required;
• Perform other duties as delegated.

About you
As the successful applicant, you will possess the following:

• Nursing qualifications
• Advanced skills using the Microsoft Office suite
• Demonstrated knowledge of and experience in health service delivery with appropriate clinical knowledge, experience and skills is essential including a basic understanding of care processes provided in multiple areas of the hospital;
• Awareness and/or Experience in health care accreditation and regulatory requirements;
• Demonstrated experience in quality improvement initiatives and their practical application 
• Demonstrated experience in advanced analytical skills to trend and interpret data and provide reports on data / information used for projects, evaluation and process improvement activities; and
• Demonstrated experience in developing working relationships to achieved identified outcomes and an ability to work effectively as part of a multidisciplinary team
• Knowledge of risk management principles and issues regarding patient safety;
• Developed analytical, conceptual and problem solving skills;
• Demonstrated communication, consultation, facilitation and negotiation skills including report writing and presentation skills, including experience in the use of computer software (eg Word, Excel, Powerpoint); and
• Ability to effectively lead and implement change in a complex environment

Why join us?
Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport

Applications close on 31st January 2025. Please be advised that our recruitment process may be temporarily paused for the holiday period and we will begin contacting applicants again in January 2025. We appreciate your patience and look forward to connecting with you at that time

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.